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FAQ
Frequently asked questions
Delivery
Returns & Problems
Our Products
About Us
Free Shipping arrives in 3 to 8 business days. DHL Express arrives in 2 to 5 business days for £5.Orders are dispatched within 1 to 2 business days, and you'll get a tracking number by email as soon as your parcel is on its way.
Yes — on every order, with no minimum spend.
No. The price at checkout is the full price. UK VAT is already accounted for and there are no customs charges to pay on delivery.
Yes. You'll receive a tracking number by email as soon as your parcel is dispatched. If you haven't had it within two working days of ordering, email us and we'll chase it up.
If it hasn't been dispatched yet, yes — email us as soon as you can and we'll do our best. Once it's on its way, you can still cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
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